Home / COVID-19 Information from New Zealand Customs Service

The text below was provided by New Zealand Customs Service on 09 April 2020.

Vessels requiring information specific to their circumstances should email NZ Customs at yachts@customs.govt.nz

Limited travel ban exceptions

The New Zealand border is currently closed to almost all travelers to help stop the spread of COVID-19. New Zealand citizens and residents returning to New Zealand may travel to New Zealand and do not need any formal exemption. There are a limited number of exceptions for other travelers who should seek approval from INZ before traveling.

Note

The starting point for consideration is that the New Zealand border is closed for all but critical travel, and that protecting public health in New Zealand is paramount.

Who may travel to New Zealand without first seeking approval

New Zealand citizens and permanent residents may travel to and enter New Zealand. They do not need to use the exceptions process below.

New Zealand residents who are returning to New Zealand as residents (that is they were not seeking to travel to New Zealand for the first time on a resident visa that was granted outside New Zealand). They do not need to use the exceptions process below.

 Who should seek approval before traveling to New Zealand

There are a small number of additional, limited exceptions to the ban on traveling to and entering New Zealand.

This applies to people who already hold a temporary New Zealand visa as well as to people who don’t have a New Zealand visa.

The following people should seek approval from INZ using the limited exceptions process:

  • Partners, dependent children (aged 24 years and under) and legal guardians of New Zealand citizens and residents who are traveling together to New Zealand
  • Australian citizens and permanent resident who normally live in New Zealand
People with one of the following critical purposes in New Zealand:
  • Essential health workers
  • Other essential workers who are specifically agreed to by the New Zealand Government
  • Samoan and Tongan citizens making essential travel
  • New Zealand-based partners and dependent children (aged 19 years and under) of a work or student visa holder who is in New Zealand
  • Critical humanitarian travel.

People seeking to travel to New Zealand because they meet one of these limited exceptions should first request consideration by completing the form below;

https://www.immigration.govt.nz/formshelp/request-for-travel-to-new-zealand

If travel is considered likely to be justified, despite the travel ban, then they may be asked to provide further information so a special visa or variation to their current visa can be granted.

The starting point for consideration is that the New Zealand border is closed for all but critical travel, and that protecting public health in New Zealand is paramount.